8AM To 6PM (EST)
Monday to Friday

My Vehicle:

Defects & Warranty Policy

At times there will be products that fail due to a Manufacturer Defect. Auto Parts Kart honors all warranties provided by the individual manufacturers. Generally, warranties cover defects in materials and workmanship. Damage from abuse, installation errors, tuning problems, or issues caused by other equipment failure is not covered. It is at the sole discretion of the Manufacturer to repair or replace defective merchandise. Labor for installation or replacement of items is not covered under any warranty. This is the responsibility of the customer.

Pre-Paid Shipping may be provided at time of Return Merchandise Authorization by Auto Parts Kart, however this is determined on a case-by-case basis.

Contact us prior to making any attempt of returning a defect or item you feel may be under warranty, as RMA is needed as described in the return instructions above.

We do not offer return shipping reimbursement regardless of the party at fault. All returns are freight prepaid by the customer.

Warranty Claim Procedure:

  • Place a new order for the same part number on our website and complete the secure payment.
  • Upon receiving the new part, install it and verify that it works.
  • Visit our Return Request page and set up a return as Defective Part. You will set up the return in the new order since we want to refund you for the amount you paid for the replacement.

*Note: Shipping charges are non-refundable. Once we have the old part back, credit will be issued.